They canceled my premium account even though it’s already paid.
Even though it has been paid, I don’t have access to the premium account. I canceled it so I wouldn’t be charged for another year, but this year’s payment was made.
Closed
Aug 11, 2025
Hi Fernanda, this is a feature request platform and not for support. Please contact us through the Help Desk in the app, which you can find under the Account section. We are here to help :) ! Michaela from DuoCards
Hi Fernanda, this is a feature request platform and not for support. Please contact us through the Help Desk in the app, which you can find under the Account section. We are here to help :) ! Michaela from DuoCards