DuoCardsD
DuoCards
Mar 23

[bug report] "Subtitles for this video are missing or corrupt"

Hello, when I create card sets from videos from YouTube, it always says "Subtitles for this video are missing or corrupt". I tried 5 random videos, with strong Wifi connection, and all 5 showed up that message. However there was this one time—I feel like I get lucky—a video successfully managed to proceed after showing that notification once. I hope you guys can fix this bug, thank youuuu
ClosedClosed

Closed
changed status toClosed·Mar 27, 2026
Mar 27, 2026

Hello, the IT team has fixed the issue. Please restart your app before you try it.

Progress
changed status toIn Progress·Mar 25, 2026
Mar 25, 2026

Hi, It is a bug and our IT team is currently working on it. I will let you know when I get more info. Thank you for your patience.