DuoCardsD
DuoCards
Aug 8

A friend request from a teacher

I do not know if this is a bug or not, but for some reason, my friend who chose "I am a teacher" during registration is not added as a friend to Duo cards. If there is no such feature, then please add it, as it was very disappointing not to receive a premium from adding my teacher as a friend.
ClosedClosed

Sep 4, 2025

Hi, as there is no answer and also other votes, I am closing this request for now.

Aug 20, 2025

Hi, Please make sure all these steps are completed: Ask your friend to install the app before clicking the invitation link. They’ll need to complete the registration and tutorial. Check if your friend has finished onboarding and verified their email (you can kindly ask them to share a screenshot of their main screen). Make sure your friend appears in your profile under the "Friends" section. If not, no worries—it just means something didn’t work, or a step was missed. You can resend the link and ask them to give it another go. It's important to note that the Premium Plan Subscription and Friend Reward are separate. Your Premium Plan won't be extended with the reward, and if you purchase a Subscription, it will replace your active Reward. Additionally, your friend should avoid approving a free trial for the Subscription when creating their account in the app, as it will disable their reward.